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Why Blind Bingo Players Should Try the Mobile Site First

Screen reader users who want to play bingo on a phone face a choice that most app reviews never mention: the native app or the mobile site. The usual assumption is that the app is the premium experience and the browser version is a compromise. For VoiceOver and TalkBack users, that assumption is often backwards. […]

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Как удерживать контакт с товарищами после переезда

Как удерживать контакт с товарищами после переезда Переезд в иной населённый пункт или державу безусловно воздействует на товарищеские связи, которые складывались годами. Пространственное дистанция порождает преграды для традиционных встреч и внезапных обращений, когда хочется рассказать известиями. Многие индивиды встречаются с тем, что после изменения локации проживания взаимодействия с родными приятелями становятся реже, а разговоры теряют […]

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Don’t Average Support Scores: Chat and Email Differ in Quality

Support quality scores get quoted like they mean something: 4.2 out of 5, 87 percent satisfaction, “fast and helpful.” Pull one of those numbers apart and you usually find a chat transcript and an email thread averaged together as if they came from the same service. They did not. One was answered in 40 seconds […]

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Don’t Average Support Scores: Chat and Email Differ in Quality

Support quality scores get quoted like they mean something: 4.2 out of 5, 87 percent satisfaction, “fast and helpful.” Pull one of those numbers apart and you usually find a chat transcript and an email thread averaged together as if they came from the same service. They did not. One was answered in 40 seconds […]

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Don’t Average Support Scores: Chat and Email Differ in Quality

Support quality scores get quoted like they mean something: 4.2 out of 5, 87 percent satisfaction, “fast and helpful.” Pull one of those numbers apart and you usually find a chat transcript and an email thread averaged together as if they came from the same service. They did not. One was answered in 40 seconds […]

Read More

Don’t Average Support Scores: Chat and Email Differ in Quality

Support quality scores get quoted like they mean something: 4.2 out of 5, 87 percent satisfaction, “fast and helpful.” Pull one of those numbers apart and you usually find a chat transcript and an email thread averaged together as if they came from the same service. They did not. One was answered in 40 seconds […]

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